Radiator Covers for the UK by Coverscreen 

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Radiator Covers -  Delivery (To UK Mainland Only)

Please remember that our Radiator Covers are made to measure and therefore not available from stock.  We make orders to your individual requirements once payment has been received.

Delivery Timescale
This depends on your choice of radiator cover and whether or not you have chosen to have your cover painted.
The table below specifies the typical delivery timescales for the number of items ordered.

These timescales are updated depending on current order levels.*
 Timescales below are regarding our made to measure radiator covers and do not apply to our flat pack, self assembly ranges which are readily available and can be purchased online.

No. of Covers Timescale Unpainted Timescale Painted 
(or other finishing/treatment)
1 - 2 Radiator Covers

No Longer Available

No Longer Available

3 - 5 Radiator Covers

No Longer Available

No Longer Available

6 -10 Radiator Covers

No Longer Available

No Longer Available

More than 10 Radiator Covers

No Longer Available

* Occasionally, new orders are placed on hold to allow us to concentrate on our current workload.

When your order is ready we will contact you to agree a delivery date. 

Delivery Charges
Due to the nature of our products, most are quite large and heavy. We use a professional national courier service to transport our products to you as quickly and efficiently as we can. 
We are not able to accommodate customer collection.
Delivery charges are shown on the pricing page.

Delivery Information and Terms
(This delivery information forms a part of our terms and conditions)

Delivery Day 
We can accommodate a delivery day of your choice, Tuesday to Friday only. 
Saturday and Before Noon delivery is available at extra cost. 
Unfortunately we are unable provide a delivery time within your chosen day in advance (please see more information below). 
We require a minimum of 2 working days notice of your chosen delivery day to make arrangements and for the couriers to transport your goods.

As with all courier services, a signature is required and goods are left. If there is no response, the courier may leave a card for you to contact them and agree a convenient redelivery time. Our tracking email sent upon dispatch will provide full depot contact details.
In addition the courier will attempt redelivery on the following two consecutive working days. 

Delivery Time and Tracking
Before dispatch we are unable provide any information regarding an actual delivery time within your chosen delivery day. However..
On the delivery day, the courier may be able to provide you with a timeframe of where you are in the drop off route.
We will provide you with your local depot telephone and consignment numbers in a tracking email, once dispatched and you will need to contact the courier directly if you wish to obtain a more precise delivery time within that day.
If you have not provided us with an email address or postcode or failed to receive this email, please contact us to obtain these details.  
Tracking information can be used at any time to track delivery progress but we recommend leaving at least 12 hours from receipt of the tracking details to allow the system to register your consignment.

Accepting Delivery
A signature is required by the courier before goods can be left. Please always sign for your goods as " Condition Unchecked". In the unlikely even that damage has occurred to your order whilst in transit, this will considerably speed the returns process and allow us to quickly remedy the situation.

If you find it difficult to be in attendance we will make every effort to help you deliver to an alternative address such as a neighbour or workplace.

If  an alternative address cannot be provided and you have difficulty being in attendance, it is often possible to deliver to an unlocked outbuilding or covered area at the delivery address. 
As a signature is still required by the courier, a signed and dated note containing your instructions must be left visible for the attention of the courier. The courier can follow these details and keep this note as a receipt of delivery. You will need to provide us with corresponding instructions to enter on the delivery docket. This method is often accepted by the driver but is not guaranteed. A card may be left for you to make contact and arrange re delivery.

Please note that packages are well wrapped but are not weatherproof and must be left in a dry sheltered area.

Orders in excess of 5 items
Due to the carrying capacity of couriers, orders of more than 5 items may require dispatch over more than one delivery day. This may also be necessary for consignments of less than 5 items but where the items are larger than average. This has never yet occurred but must be made known.
Due to the possibility of this condition occurring, our order forms are restricted to 5 items per form. Simply fill out additional forms to complete your order.

Although we will do our very best to deliver your goods on the day specified and try to provide every assistance, we cannot be held responsible in the unlikely event that the couriers fail to deliver on your chosen day. 
As with all postal and courier services, once goods are dispatched, they are under the responsibility of the carrier who is in the best position to assist should you require further delivery information or you have experience a failed delivery. All necessary delivery and contact information is provided in your tracking email as mentioned above.
Problems with deliveries are extremely rare. However, unforeseen problems can occur that are beyond the control of Coverscreen.

Telephone, Email and Fax Information can be found on our Contact Us page.

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